* Education:

－ Graduated from Teachers College of Hebei, China, in August 1964
－ Conducted advanced studies in Fudan Unviersity, Shanghai, China, from August 1964 to August 1968

* Social academic posts:

－ Chairman of the Committee of MBA Specialists, Nankai University
－ Managing director of Tianjin Management society
－ Director of Tianjin Quality Management Association
－ Special research fellow of Tianjin Management Society and Tianjin Entrepreneur Society
－ Member of the Committee of Tianjin Excellent Enterprises Appraisal
－ Deputy director of China Marketing Research Institute(CMRI)
－ Advisor to the Editorial Working Guidance Committee of China Marketing Magazine
－ Part-time Professor of Motorola University, USA
－ One of two persons of the Chinese side, in charge of an organization engaged in the study on the prospect of the development of world manufacturing sector, with a center in Boston University, USA

* Main working experience:

1968 - 1982 Lecturer, Mathematics Department, Nankai University, during which delegated by the National Education Committee to Aden University, South Yemen, being a teacher and the head of the Experts Group, from 1976 to 1979

1982 - 1984 Lecturer, Management Department, Nankai University

1984 - 1987 Vice-director of Management Department, Nankai University

1987-1989 Associate professor, once again delegated by the National Education Committee to Aden University, South Yemen, also being a teacher and the head of the Experts Group

1990-1992 Visiting scholar of Utah University, USA

1993-now Professor, Modern Management Institute of International Business School, NanKai University, enrolling doctoral students in the sphere of Strategy Management, Production Management and Service Management

* Achievements in academic research:

I. Academic books

1. Jincheng Zhang, chief translator, Service Marketing, China Machine Press, December, 2001.

2. Jincheng Zhang, chief translator, Interactive Service Marketing, China Machine Press, April, 2001.

3. Jincheng Zhang, chief translator, Service Management - Operation, Strategy and Information Technology, China Machine Press, March, 2001.

4. Jincheng Zhang, chief translator, Successful Project Managemment, China Machine Press, October, 1999.

5. Jincheng Zhang, chief translator, Production and Operation Management Case, China Machine Press, October, 1999.

6. Jincheng Zhang, member of editorial board, Modern Business Management, China Textile Press, December 1998

7. Jincheng Zhang, member of editorial board, New Trend of Management Change at Turning Point of Centuries, serial books, Tianjin People's Publishing House, 1996-1997

8. Jincheng Zhang, editor in chief, Reengineering, Tianjin People's Publishing House, December, 1996

9. Jincheng Zhang, compiler, The Application of Chinese Military Art , Military Strategy and Tactics to Today's Society, Beijing Publishing House, February, 1994

10. Jincheng Zhang, member of editorial board, Teaching Program of MBA, China Business Publishing House, September, 1994

11. Jincheng Zhang, member of editorial board, Mathematics Base for Management, Fudan University Publishing House, October, 1993

12. Jincheng Zhang, chief editor, Gateway to Micro-Prolog, Nankai University Publishing House, October, 1988

II. Academic papers:

1． Ning Ding, Jincheng Zhang, Difference-the Nature of Business Concept Renovation, Reform and Management, No. 7, 2001

2． Ning Ding, Jincheng Zhang, Information Technology and Service Management, Science and Technology Management, No. 6, 2001

3． Sixin Xie, Jincheng Zhang, New Viewpoint on Service Management: Identification and Management of Governmental and Private Non-profit Organizations, Nankai Economic Research, , No. 4, 2001

4． Huangming Chen, Jincheng Zhang, The Mainland Infrastructure Investment and the Application of BOT Model, The journal of Cross-strait Perspectives, No. 1, 2000

5． Xiande Zhao, Changhong Bai, Xiucheng Fan, Jincheng Zhang, An Application of SERVQUAL at a Chinese Department Store, ISQA2000, ISBNO-9652482.2-4

6． Jincheng Zhang, Service Profit Chain and Its Management, Nankai Business Review, No. 1, 1999

7． Jincheng Zhang, Xiande Zhao, The Development of Service Industry and Positive Analysis of Two-stage Service, Modern Finance, No. 9,1998

8． Jincheng Zhang, Production Strategy and Business Strategy, Hongkong Business Newspaper, October 1, 1998

9． Jincheng Zhang, Xiande Zhao, The Comparative Study on the Application of Manufacturing Resource Planning(MRPII) Between Hongkong and the Mainland of China, International Economy and Trade, No. 3, 1998

10． Jincheng Zhang, Enhancing Business Advantages Through Production Strategy, Hongkong Business Newspaper, September 30, 1998

11． Jincheng Zhang, The Comparative Study on the Application of Manufacturing Resource Planning(MRPII) between Hongkong and the Mainland of China, collected paper of 3rd International Convention on Management Science , August, 1998

12． Jincheng Zhang, Lingdong Wu, The Study on Company's Core Competence, Modern Finance, No. 10, 1997

13． Jincheng Zhang, Changjun Dai, The Theoretic Research into Service Quality Management, Nankai Economic Research, No. 1, 1995

14． Jincheng Zhang, Xiucheng Fan, The Evolution of Industrial Competitiveness in the Coastal Areas of China, Shenzhen Comprehensive Development Research College, February, 1995

15． Changjun Dai, Jincheng Zhang, The Comparison of Nationality's Individual Character between West and East Countries, and the Study on Chinese Management Model, Nankai University Journal, No. 1, 1995

16． Xiande Zhao, Jincheng Zhang, Benchmarking Quality Practices in India, China and Maxico, MCB University Press, Volume 2, No. 3, 1995

17． Xiande Zhao, Jincheng Zhang, A Survey of Quality Issues Among Chinese Executives and Workers, Journal of American Production and Inventory Control, Volume 1, 1995

18． Changjun Dai, Jincheng Zhang, An International Comparison on Production Strategy and Production Competition Edge, collected paper of The Symposium of Development Strategy of Large-Medium Enterprises in Late 1990's --the 2nd Session of Business Strategy Forum, November, 1995

19． Changjun Dai, Jincheng Zhang, An International Comparative Study on Business Development Strategy and Competitiveness, North Market Guide Newspaper, 3rd edition, July 7, 1994

20． Jincheng Zhang, Xiande Zhao, A Survey of Quality Issues in the People's Republic of China, Collected paper of the 1st International Academic Convention on Management Environment and Strategy, held in Taiwan in April, 1993

21． Xiande Zhao, Jincheng Zhang, Quality Management in the People's Republic of China, Collected paper of The Fourth Annual Meeting of Production Operation Management of USA, August, 1993

22． Jincheng Zhang, A Pilot Study on Service Quality, The Chronicle of Quality, No. 1, 1993

23． Jincheng Zhang, The Parameter Estimate of Regression Model with Error Data, Nankai University Journal, No. 4, 1993

24． Changjun Dai, Jincheng Zhang, Wundt Curve and Its Information Effect, Nankai Economic Research, No. 3, 1987

III. Scientific research projects:

1． The Study on Service Company's Performance and Its Determinator, a study project in cooperation with Business School of Hongkong City University, person in charge, 2001-2002

2． The Study on Operation Model of Tianjin Tanggu City Construction Investment Corporation, person in charge of service management - subtitle of the project of Tianjin Tanggu City Construction Investment Corporation, 2001

3． The Study on the Development Strategy of Tianjin Chuangye Environment Protection Service Co., Ltd., person in charge of service management of public utilities - subtitle of the project of Tianjin Chuangye Environment Protection Service Co., Ltd., 2000

4． Modern Organization and Motivation System Design, person in charge, a project of Lu Bao Alloy Factory, 2000

5． Development Strategy and Management Planning of Peace Gulf Group Corporation, chief member of research group, a project of Peace Gulf Group Corporation, 1999

6． The Leverage Effect of Strategy and the Study on company's surpassing-oriented Growth Strategy, person in charge, a project of National Natural Science Fund, from January 1997 to December 1999

7． The Study on the Advanced Production Style and Management Method in Western Developed Countries, one of persons in charge, a key project of 8th Five-year Plan of National Education Committee, from 1993 to 1995

8． An International Comparative Study on Human Resource Management and Its Application in Companies in China, chief member of research group, a project of National Natural Science Fund, From January 1993 to December 1995

9． An International Comparative Study on Business Operation and Management between China and Main Countries in the World, chief member of research group, a project of National Education Committee, from 1994 to 1996

10． The Evolution of Industrial Competitiveness in the coastal Areas of China, person in charge, a project of Shenzhen Comprehensive Development Research College, February, 1995

11． An International Comparison on Company's Production Strategy and the Study on China's Countermeasures, person in charge, a project of The Building Fund for Key Courses of Study of Nankai University, from 1995 to 1996

12． The Study on Future Development of World Production and Operations, One of two persons of the Chinese side, in charge of an international organization with a center in Boston University, USA, from 1994 to 1998

13． An International Comparative Study on Quality Management, one of persons in charge in Asia-pacific Area, a project in corporation with Missouri-Colombia University, USA, from 1992 to1994

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